Search Results
 
  Search result  Your search for [author]Brown, Stanley A., 1946- returned 2 records.  
 
Sort by:  
 
     
  Book Strategic customer care : an evolutionary approach to increasing customer value and profitability.

by Brown, Stanley A., 1946-; Toronto: Wiley, 1991.

Subject: Relationship marketing; Customer relations.

  
     
Relevance: 17.78%
 
     
  Book Total quality service : how organizations use it to create a competitive advantage.

by Brown, Stanley A., 1946-; Scarborough, Ont.: Prentice Hall Canada, 1992.

Subject: Service industries -- Quality control.

  
     
Relevance: 17.78%
 
     
 
         
         
Online Catalog
Basic Search
Advanced Search
Browse Subjects
Book Cart
 
         

Text Size:
S  -  M  -  L
Copyright © 2004-2024. Philippine eLib Project
Host: U.P. Diliman University Library