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Cotts, David G.
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The facility management handbook
.
by
Cotts, David G.
; New York: AMACOM, 1999.
Subject:
Real estate management
;
Building management
.
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Relevance: 16.83%
Quality facility management : a marketing and customer service approach
.
by
Friday, Stormy, 1947-
; New York: Wiley, 1995.
Subject:
Facility management
;
Total quality management
;
Consumer satisfaction
.
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Relevance: 11.50%
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