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Hoffman, K. Douglas.
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Essentials of services marketing
.
by
Hoffman, K. Douglas.
; Fort Worth: Dryden Press, 1997.
Subject:
Service industries -- Marketing
.
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Relevance: 17.30%
Marketing : best practices
.
Australlia: Thomson/South-Western, 2003.
Subject:
Marketing
.
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Relevance: 14.06%
Marketing principles and best practices
.
Australia: Thompson/South-Western, 2005.
Subject:
Marketing
.
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Relevance: 14.06%
Services marketing : concepts, strategies & cases _ Services marketing : concepts, strategies and cases
.
by
Hoffman, K. Douglas
; Australia: Thomson/South-Western, 2006.
Subject:
Service industries -- Marketing
.
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Relevance: 14.06%
Managing services marketing : text and readings
.
by
Bateson, John E. G.
; Fort Worth, Tex.: Dryden Press, 1999.
Subject:
Marketing management
;
Marketing management -- Case studies
.
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Relevance: 10.21%
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