Search Results
 
  Search result  Your search for [author]Keiningham, Timothy L. returned 2 records.  
 
Sort by:  
 
     
  Book The customer delight principle : exceeding customers' expectations for bottom-line success.

by Keiningham, Timothy L.; Chicago: McGraw Hill, 2001.

Subject: Consumer satisfaction; Success in business.

  
     
Relevance: 24.07%
 
     
  Book Service marketing.

by Rust, Roland T.; New York: HarperCollins College Publishers, 1996.

Subject: Service industries -- Marketing; Customer services.

  
     
Relevance: 15.22%
 
     
 
         
         
Online Catalog
Basic Search
Advanced Search
Browse Subjects
Book Cart
 
         

Text Size:
S  -  M  -  L
Copyright © 2004-2024. Philippine eLib Project
Host: U.P. Diliman University Library