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  Search result  Your search for [author]Lashley, Conrad. returned 7 records.  
 
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  Book Empowerment : HR strategies for service excellence.

by Lashley, Conrad; Oxford: Butterworth Heinemann, 2001.

Subject: Service industries -- Management; Service industries -- Quality control; Customer services -- Management.

  
     
Relevance: 19.03%
 
     
  Book Hospitality retail management : a unit manager's guide.

by Lashley, Conrad; Oxford, [Eng.]: Butterworth-Heinemann, 2000.

Subject: Hospitality industry -- Management; Hospitality industry -- Personnel management.

  
     
Relevance: 19.03%
 
     
  Book Hospitality retail management : a unit guide manager's guide.

by Lashley, Conrad.; Oxford: Butterworth Heinemann, 2000.

Subject: Hospitality industry -- Management; Hospitality industry -- Personnel management.

  
     
Relevance: 19.03%
 
     
  Book Franchising hospitality services.

Oxford: Butterworth/Heinmann, 2000.

Subject: Hospitality industry -- Management.

  
     
Relevance: 18.62%
 
     
  Book In search of hospitality : theoretical perspectives and debates.

Oxford: Butterworth-Heinemann, 2000.

Subject: Hospitality -- Social aspects; Hospitality industry -- Social aspects.

  
     
Relevance: 18.62%
 
     
  Book Hospitality : a social lens.

Amsterdam: Elsevier, 2007.

Subject: Hospitality industry -- Social aspects; Hospitality industry -- Public relations; Culture and tourism.

  
     
Relevance: 18.22%
 
     
  Book Timeshare resort operations : a guide to management practice.

by Upchurch, Randall; Amsterdam: Elsevier Butterworth Heinemann, 2006.

Subject: Hospitality industry -- Management; Resorts -- Management.

  
     
Relevance: 13.82%
 
     
 
         
         
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