Search Results       Your search for [author]Lucia, Anntoinette D., 1951- returned 1 record.           The art and science of competency models : pinpointing critical success factors in organizations _ Pinpointing critical success factors in organizations. by Lucia, Anntoinette D., 1951-; San Francisco: Jossey-Bass/Pfeiffer, 1999. Subject: Employees -- Rating of; Personnel management; Organizational effectiveness.          Add to Book Cart Relevance: 32.87%