Search Results       Your search for [author]Ronan, Jana Smith returned 1 record.           Chat reference : a guide to live virtual reference services. by Ronan, Jana Smith; Westport, conn.: Libraries Unlimited, 2003. Subject: Electronic reference services (Libraries); Electronic reference services (Libraries) -- Computer programs; Electronic reference services (Libraries) -- United States -- Case studies.          Add to Book Cart Relevance: 25.12%