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  Search result  Your search for [author]Sasser, W. Earl returned 5 records.  
 
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  Book The service management course : cases and readings.

by Sasser, W. Earl.; New York, N.Y.: Free Press, 1991.

Subject: Service industries -- Management -- Case studies.

  
     
Relevance: 24.61%
 
     
  Book The Bermuda triangle of food service chains.

by Sasser, W. Earl; Ithaca, N. Y., School of Hotel Administration: Cornell University, 1976.

Subject: Food service management.

  
     
Relevance: 23.00%
 
     
  Book Financing the lodging industry : lender attitudes toward hotel financing _ Lender attitudes toward hotel financing.

by Sasser, W. Earl; Ithaca, N. Y.: School of Hotel Administration, 1976.

Subject: Hotel, taverns, etc.

  
     
Relevance: 18.70%
 
     
  Book Cases in operations management : analysis and action.

Homewood, Ill.: R.D. Irwin, 1982.

Subject: Industrial management -- Case studies.

  
     
Relevance: 18.70%
 
     
  Book Service breakthroughs : changing the rules of the game.

by Heskett, James L.; New York: Free Press, 1990.

Subject: Customer service; Sales management.

  
     
Relevance: 14.54%
 
     
 
         
         
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