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  Search result  Your search for [author]Sterne, Jim, 1955- returned 2 records.  
 
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  Book Customer service on the Internet : building relationships, increasing loyalty and staying competitive.

by Sterne, Jim, 1955-; New York: Wiley Computer Pub..

Subject: Customer services -- Communication systems; Internet marketing; World Wide Web; Internet (Computer network).

  
     
Relevance: 23.87%
 
     
  Book World wide web marketing : integrating the internet into your marketing strategy.

by Sterne, Jim, 1955-; New York: John Wiley, 1995.

Subject: Internet marketing; Internet (Computer network); World Wide Web (Information retrieval system.

  
     
Relevance: 23.87%
 
     
 
         
         
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