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Administrative agencies -- Management -- Evaluation
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Balanced scorecard step-by-step for government and nonprofit agencies
.
by
Niven, Paul R.
; Hoboken, N.J.: Wiley, 2003.
Subject:
Total quality management in government
;
Administrative agencies -- Management -- Evaluation
;
Nonprofit organizations -- Management -- Evaluation
;
Benchmarking (Management)
;
Performance standards
;
Organizational effectiveness -- Measurement
.
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Relevance: 24.09%
Public service performance : perspectives on measurement and management
.
Cambridge: Cambridge University Press, 2006.
Subject:
Administrative agencies -- Management -- Evaluation -- Congresses
;
Public administration -- Evaluation -- Congresses
;
Total quality management in government -- Congresses
;
Comparative government -- Congresses
.
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Relevance: 20.21%
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