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Call centers -- Personnel management
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Call center agent turn-over : its implications for job satisfaction in call centers at Cagayan De Oro City
.
by
Azcuna, Angelie Serina.
; 2007.
Subject:
Call centers -- Employees -- Job satisfaction
;
Call centers -- Personnel management -- Philippines -- Cagayan de oro City
;
Job satisfaction
.
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Relevance: 26.11%
Conflict management style, social support, and teamwork in a call center environment
.
by
Grozman, Elizabeth Patricia M.
;
Subject:
Call centers -- Management
;
Call centers -- Personnel management
;
Call centers
.
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Relevance: 25.35%
Associated effects of shift work on productivity and health in outbound call center operations
.
by
Dela Cuesta, Lualhati M.
; 2004.
Subject:
Call centers -- Personnel management
;
Call centers -- Management
.
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Relevance: 24.64%
Social production of outsourced selves : a view of call center work regimes in the Philippines
.
by
Fabros, Alinaya Sybilla L.
; 2007.
Subject:
Call centers -- Personnel management
;
Call centers -- Management
.
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Relevance: 24.64%
Health risks at call centers probe
.
Subject:
Call centers -- Personnel management
.
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Relevance: 24.34%
Managing and motivating contact center employees : tools and techniques for inspiring outstanding performance from your frontline staff
.
New York: McGraw-Hill, 2003.
Subject:
Call centers -- Personnel management
;
Customer services -- Management
;
Employee motivation
.
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Relevance: 23.64%
Hanging up : a postcolonial analysis of offshored call centers based on the narratives of female call center agents
.
by
Lomibao, Ma.AuroraLolita Liwag
; 2007.
Subject:
Call centers -- Personnel management
;
Customer services -- Management
.
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Relevance: 23.52%
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