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Call centers -- Handbooks, manuals, etc
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Manual for call center agents
.
by
Aureus, Teresita A.
; Quezon City: C & E Pub., 2005.
Subject:
Call centers -- Handbooks, manuals, etc
;
Customer services -- Handbooks, manuals, etc
.
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Relevance: 27.28%
Taking the call : an aspirant's guide to call centers
.
by
Chadha, Roma.
; New Delhi: Tata McGraw-Hill, 2004.
Subject:
Call centers -- Handbooks, manuals, etc
;
Customer services
;
Telemarketing
.
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Relevance: 26.69%
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