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  Search result  Your search for [subject]Customer loyalty returned 7 records.  
 
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  Book Customer bonding : pathway to lasting customer loyalty.

by Cross, Richard, 1947-; Lincolnwood, Ill.: NTC Business Books, 1995.

Subject: Customer relations; Customer services; Customer loyalty.

  
     
Relevance: 20.60%
 
     
  Book Improving customer satisfaction, loyalty and profit : an integrated measurement and management system.

by Johnson, Michael D.; San Francisco, Calif.: Jossey-Bass, 2000.

Subject: Consumer satisfaction; Customer loyalty; Customer relations.

  
     
Relevance: 20.07%
 
     
  Book The eternal e-customer : how emotionally intelligent interfaces can create long-lasting customer relationships.

by Bergeron, Bryan P.; New York: McGraw-Hill, 2001.

Subject: Customer loyalty; Internet marketing.

  
     
Relevance: 17.71%
 
     
  Book Researching customer satisfaction & loyalty : how to find out what people really think.

by Szwarc, Paul; London: Kogan Page, 2005.

Subject: Consumer satisfaction; Customer loyalty.

  
     
Relevance: 17.71%
 
     
  Electronic Resource An empirical analysis on the influence of risk on relationships between handling of product returns and customer loyalty in E-commerce.

by Ramanathan, Ramakrishnan; Amsterdam: Elsevier B.V, 2011.

Subject: Social sciences; E-commerce -- Marketing; Consumer behavior; Customer loyalty.

  
     
Relevance: 16.96%
 
     
  Book The cutting of brands : when the customers become true believers.

by Atkin, Douglas; New York: Portfolio, 2004.

Subject: Brand name products -- Marketing -- Management; Customer loyalty; Identity psychology.

  
     
Relevance: 16.78%
 
     
  Book The culting of brands : turn your customers into true believers.

by Atkin, Douglas.; New York: Portfolio, 2004.

Subject: Brand name products -- Marketing -- Management; Customer loyalty; Identity (Psychology).

  
     
Relevance: 16.78%
 
     
 
         
         
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