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Customer satisfaction
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Customer service : career success through customer loyalty
.
by
Timm, Paul R.
; Upper Saddle, River, NJ: Pearson, 2008.
Subject:
Customer relations
;
Customer satisfaction
;
Customer services
;
Success in business
.
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Relevance: 19.40%
Service quality research perspectives
.
by
Schneider, Benjamin
; Thousand Oaks, Calif.: Sage, 2004.
Subject:
Customer services -- Quality control -- Research
;
Customer services -- Management -- Research
;
Customer satisfaction -- Research
.
Add to Book Cart
Relevance: 15.88%
The textile actuary
.
Subject:
Apparel
;
Customer satisfaction
.
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Relevance: 14.80%
Customer returns: Problem or symptom
.
Subject:
Customer satisfaction
;
Apparel
;
Garments
.
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Relevance: 14.63%
A methodology for optimal product positioning with engineering constraints consideration
.
by
C.K. Kwong
; Amsterdam: Elsevier B.V, 2011.
Subject:
Social sciences
;
Market positioning -- Analysis -- Methods
;
Optimization theory -- Analysis
;
Customer satisfaction
.
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Relevance: 12.84%
Modelling the dynamics of customer information feedback and service delivery in high contact service systems
.
by
Go, Paul Anthony S.
; 2012.
Subject:
Engineering
;
Industrial engineering
;
Service delivery
;
System Dynamics
;
Information feedbacks
;
Customer satisfaction
.
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Relevance: 12.84%
After-sales service competition in a supply chain: Optimization of customer satisfaction level or profit or both?
.
by
Seong-Hyun Nam
; Amsterdam: Elsevier B.V, 2010.
Subject:
Social sciences
;
Mathematical optimization -- Analysis
;
Customer satisfaction -- Analysis
;
Optimization theory -- Analysis
.
Add to Book Cart
Relevance: 11.45%
TQM: Concepts and practices
.
Tokyo, Japan: Asian Productivity Organization, 1999.
Subject:
Total quality management -- Concepts and practices
;
Total quality management -- Case studies
;
Customer satisfaction
.
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Relevance: 11.36%
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