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  Search result  Your search for [subject]Customer services -- Evaluation returned 2 records.  
 
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  Book Monitoring, measuring and managing customer service.

by Goodman, Gary S.; San Francisco, Calif.: Jossey-Bass, 2000.

Subject: Customer services -- Quality control -- Handbooks, manuals, etc; Customer services -- Evaluation -- Handbooks, manuals, etc; Customer services -- Management -- Handbooks, manuals, etc.

  
     
Relevance: 19.03%
 
     
  Book Measuring customer satisfaction.

by Gerson, Richard F.; Menlo Park, Calif.: Crisp Publications, 1993.

Subject: Consumer satisfaction; Customer services -- Evaluation.

  
     
Relevance: 18.03%
 
     
 
         
         
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