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  Search result  Your search for [subject]Department stores -- United States returned 7 records.  
 
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  Book Shopping behavior of department store customers : a study of store policies and customer demand, with particular reference to delivery service and telephone ordering.

by Rich, Stuart U.; Boston: Division of Research, Grad. Sch. of Bus. Administration, Harvard University, 1963.

Subject: Consumers -- United States; Department stores -- United States; Telephone selling; Delivery of goods.

  
     
Relevance: 20.00%
 
     
  Book The changing competitive position of department stores in the United States by merchandise lines ; a new approach to more productive retail distribution.

by Entenberg, Robert David; [Pittsburgh]: University of Pittsburg Press, 1961.

Subject: Department stores -- United States.

  
     
Relevance: 19.97%
 
     
  Book The American department store, 1920-1960 ; a performance analysis based on the Harvard reports.

by McNair, Malcolm Perrine, 1894-; Boston: Harvard University.

Subject: Department stores -- United States.

  
     
Relevance: 19.97%
 
     
  Book The Best of store designs : from the National Retail Merchants Association and the Institute for Store Planners' Store Interior Design Competition.

New York: PBC International, 1986.

Subject: Store decoration -- United States; Department stores -- United States -- Designs and plans.

  
     
Relevance: 19.94%
 
     
  Book The Nordstrom way : the inside story of America's # 1 customer service company.

by Spector, Robert; New York: Wiley, 2000.

Subject: Customer services -- United States; Nordstrom (Firm); Department stores -- United States.

  
     
Relevance: 19.82%
 
     
  Book Credit management year book...

New York, N.Y.: Credit management division.

Subject: Credit -- United States; Department stores -- United States; Retail trade -- United States.

  
     
Relevance: 19.75%
 
     
  Book The Nordstrom way to customer service excellence : a handbook for implementing great service in your organization.

by Spector, Robert, 1947-; New York: Wiley, 2005.

Subject: Customer services -- United States -- Handbooks, manuals, etc; Nordstrom (Firm) -- Management; Department stores -- United States -- Management.

  
     
Relevance: 19.02%
 
     
 
         
         
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