Search Results       Your search for [subject]Informationservices -- Quality control returned 1 record.           Success at the enquiry desk : successful enquiry answering - every time. by Owen, Tim Buckley, 1948-; London: Facet Pub, 2006. Subject: Reference services (Libraries) -- Great Britain; Informationservices -- Quality control; Libraries -- Customer services; Reference services.          Add to Book Cart Relevance: 17.78%